Automation Wisdoms
Automation Wisdoms#
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Automation starts with the workflow A workflow is a set of tasks strung together to achieve a meaningful business objective.
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Do not reinvent the wheel* Start simple and iterate
Auto Remediation#
- Reduce mean time to resolution / repair (MTTR) Avoid human error Avoid pager fatigue Capture operational knowledge as code Move from reactive work to proactive work
Small Wins#
- Automate what you do every day Improve one thing at a time Do not try to learn more than one thing at a time Start with simple use cases Important to reduce mean time between failures (MTBF) Keep it simple
Building it from Scratch Yourself#
We tried building and maintaining it ourselves, and it was a major failure. Do not burn more time and people by taking the wrong route again. - HFTGuy